SOLD OUT Effective Techniques for Handling Conflict (Reno)

Note: This training is currently sold out. Please contact training@casat.org to be added to the wait list.

This training will offer the attendee techniques for handling conflict effectively and creatively by incorporating heightened self-awareness of one’s own conflict style and the styles of others with specific communication skills. These skills are designed to manage or resolve disputes between co-workers, clients and others that may or may not include highly emotive, escalated individuals. This is an interactive workshop that will include lecture, individual and group exercises with group participation highly encouraged by the instructors.

Presenter: Monica Kales, Executive Director, Neighborhood Mediation Center and Dawn Rafferty, Rafferty Consulting LLC

Continuing Education Units (CEUs): 6

Friday, March 27 at 9:00 am to 4:30 pm

UNR Redfield Campus 18600 Wedge Parkway, Reno, NV 89511

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This event requires registration.