About this event

This free program will:

• Explain the difference between empathy and sympathy, and how setting clear emotional boundaries prevents burnout
• Demonstrate "I" statements instead of "You" statements to lower conflict, set boundaries, and reduce workplace stress
• Describe active listening that allows you to connect with patients effectively without draining your emotional energy
• Identify the early signs of compassion fatigue and apply practical tools to protect your well-being

Speakers: Ellen Grossman, B.A. Program instructor for Healthy Aging, Extension and Natalie Mazzullo, M.Ed. Coordinator of Healthy Aging, Extension. 

Continuing Education Units (CEUs): This program has been approved by the Nevada State Board of Examiners for Social Workers (A-826-02) and Board for Long Term Care Administrators (3111) for 2.0 CEUs. The Sanford Center for Aging approves this program for 2.0 CEUs for Nurses (NV-000719).

Check the NGEC website for updates to our policies.

Event website

Additional information

• Attendance type: Virtual – No in-person attendance is required.
• Cost: Free, must register in advance
• Event type: Lectures & Seminars, Training & Workshops, Community Outreach, Health, Safety & Wellness, Professional Development